Sweetgreen在北卡罗来纳州的Charlotte新开门店引入了革新科技——“无限厨房”，让顾客能够在短短四分钟内完成点餐并带走食物，这一变化也引发了TikTok用户的热议。
据Sweetgreen公共关系负责人Jamie Schecter介绍，“无限厨房”技术不仅能提升在人气午餐地点的用餐体验，还能帮助工作人员更加专注于与顾客互动、新鲜食材准备以及每个订单的最后细节。这种创新的“culinary co-pilot”设备不仅参与了餐品的制作过程，包括沙拉和碗装食物，在Kaila DeRienzo发布的一段TikTok视频中，该机器人被展示正快速地完成了一道牛排切丝沙拉的生产。
在这家店里，顾客使用平板电脑进行点餐后，会被引导到店内另一端的取餐区。等待期间，顾客能够一睹“无限厨房”的运作——那个大型机器的地方，工作人员正在那里混合制作碗装食物并直接递给顾客。DeRienzo表示，从她下单到拿到沙拉仅用了不到三分钟的时间，这明显比上个月她在芝加哥的Sweetgreen门店的一次经历要快很多。
尽管新技术在快速服务餐厅中不常被看到，并引发了关于“机器人抢夺人类工作”的讨论，但实情是，这家店的服务人员数量与以往并没有差别。对于更高效、更快捷的服务体验，人们无不期待。
TikTok用户对DeRienzo的视频进行了热烈的评论互动。一些人表示：“我在Chipotle的等待时间仅用了26秒。”另一些人则调侃道：“那倒好，我不喜欢那些手重的店员。”
Charlotte的Sweetgreen门店并非首个采用“无限厨房”技术的店铺，其他用户也提到了机器可能会替代人力的风险，“用机器取代工作。确实不错。”提及该技术。
对于计划在2024年新增23至27家餐厅的Sweetgreen来说（其中包括7家安装了这一技术的餐厅），首席财务官Mitch Reback在近期的财报电话会议上对此表示赞同。
新闻来源：www.foxnews.com
原文地址：TikTok video at fast-food restaurant shows how speedy machine makes salad bowl in no time
新闻日期：2024-10-05
原文摘要：
New technology at Sweetgreen allows customers to order their meals and leave with their food in under four minutes — and TikTok users have something to say about it. The Los Angeles-based fast-food chain debuted the new process in North Carolina last week with a Charlotte location officially opening its doors — with a twist. Sweetgreen communications specialist Jamie Schecter told Fox News Digital that the location has the brand's "Infinite Kitchen" technology, which permits customers to have a better experience at the popular lunch spot. FOOD AT COLLEGE GETS HIGH-TECH BOOST WITH FIRST ROBOTIC KITCHEN IN UNIVERSITY SETTING "This culinary co-pilot helps prepare plates, salads and bowls, allowing our team to focus on connecting with guests, fresh prep and putting the finishing touches on each order," she said. The co-pilot, shown in a TikTok video that Kaila DeRienzo made after ordering a meal from the spot, showed what appeared to be a robotic machine making her meal. (See the video at the top of this article.) She told Fox News Digital the employees at Sweetgreen were "buzzing around it, ensuring it had plenty of ingredients." MYSTERY FOOD BAGS BOUGHT AT WHOLE FOODS ON DEEP DISCOUNT GO TIKTOK VIRAL: 'HIT OR MISS' Sweetgreen's Schecter said the technology will allow the storefront to complete customers' orders in less than four minutes. "The Infinite Kitchen is designed to improve order accuracy and portion consistency, minimize food waste and provide more time for our team to engage with new and returning customers," she said. DeRienzo, 33, is a communications specialist and fitness instructor who was pleased with the quick service. When she walked in, she placed her order on a tablet before being directed to the pickup area at the other end of the store. 3 FLORIDA CITIES AMONG BEST IN US FOR FOOD LOVERS, NEW STUDY REVEALS "While waiting, customers get to see the Infinite Kitchen, which is that large machine shown, and that is where the salads are made," she said. Staff members were at the end of the machine mixing the bowls and handing them to customers, said DeRienzo. She waited less than three minutes for her steakhouse chopped salad — and said it was an improvement from her last visit to a Chicago Sweetgreen location last month, which took her about 10 minutes. "I think it might be jarring to some because it's a new technology that isn't often seen in a quick-service restaurant, and there's this narrative that robots are taking away human jobs," she said. For more Lifestyle articles, visit www.foxnews.com/lifestyle "The reality is that there were just as many workers there as there were in the other locations I've been to." DeRienzo said simply, "Who wouldn't want to get a better order faster?" TikTok users took to the comment section of DeRienzo's video, which has over 161,000 views. One user said, "I went to Chipotle today, and it took 26 seconds for my order to get done." CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER Another joked by saying, "Absolutely not — I like my heavy-handed servers." The Charlotte, North Carolina, Sweetgreen location is not the first to have the "Infinite Kitchen" technology. Other people brought up the idea that the machine could eliminate jobs, with one person writing, "Replacing jobs with machines. Great." The Charlotte, North Carolina, Sweetgreen location is not the first with this "Infinite Kitchen" technology. CLICK HERE TO GET THE FOX NEWS APP Mitch Reback, the brand's chief financial officer, said on an earnings call earlier this year that Sweetgreen planned to open between 23 and 27 new restaurants in 2024 — seven of which would include the technology.
